Do you accept insurance?
We accept most employee-based insurance in addition to Medicare, Blue Cross Blue Shield, VSP (Vision Service Plan), and Eyemed. Of course we will do what we can to help you sort out your particular circumstance.
How long does it take to get my glasses?
It depends usually up to 5 workdays. High-index, anti-glare, some advanced design progressives, and drill mount lenses may need up to 10 working days. Some insurance program rules can cause delays. Same-day one-hour service is available, depending on the lens prescription and frame requirements. We have a large stock of plastic and polycarbonate single focus lenses for emergency situations.
I found frames I liked elsewhere. Can you order them?
Yes, we can. There are many different styles and manufacturers of frames. Each frame can be up to 3 different sizes and colors. Although we may not have something you have seen in stock, we have extensive opportunities to order that "perfect frame" for you.
I scratched my lens. Can you buff them out?
No, this is not an option. However, we do offer, at no additional charge, a scratch warranty with every lens. We will replace your scratched lens one time for you for a period of 12 months from date of purchase. With the high-tech scratch protections now offered and proper care and cleaning techniques your lens will be well protected.
What is the difference between a Progressive and a Transition lens?
These are lifestyle options for your lens. A progressive lens allows you to have all three areas of vision: distance, intermediate, and reading. A transition lens allows you to go from inside to outside without having to change to sunglasses. They lighten and darken according to the level of ultraviolet rays transmitted. So you can have both of these possibilities in the same glasses.
What is the best material for my lens to be made out of?
That depends on the use of your glasses. Polycarbonate lens are thinner yet safer for children and for industrial uses. They have the advantage of strength and resilience to breakage. If you have a higher prescription you may want to consider one of the many Hi-Index lens on the market for clarity of vision and the well-groomed look of your lens. Of course you can consult your optical technician for your personal needs.
What do the initials O.D. stand for?
The initials O.D. stand for Doctor of Optometry. Optometrists (or O.D.'s) are primary health care providers who examine, diagnose, treat, and manage diseases and disorders of the visual system, the eye and associated structures as well as diagnose related systemic conditions.
All I wanted was a new pair of glasses (or contacts) and my optometrist dilated my eyes. Why?
Dilation is not necessary for prescribing glasses and contacts for focusing problems such as nearsightedness. However eyes sometimes have diseases that may require medical treatment and are best detected by examining the retina through a dilated pupil. Some examples are tumors, tears, holes, detachments, artery and vein occlusion. Also diabetes, brain tumors, high blood pressure and other systemic diseases can affect eyes without affecting vision. Dilation is an important procedure used to detect these and various other eye and systemic diseases.